This presentation is an overview of the ways in which an Oracle RightNow site can be adapted to the needs of a particular customer, ranging from look-and-feel customizations to functional enhancements requiring custom coding. This material is intended to make the viewer aware of the range of options available for customizing a site, and of the knowledge and skills required for each type of customization. It does not teach the details of how to accomplish each of the various options it presents, but for each technique discussed, a link is provided to obtain more detailed information and training, including Oracle University courses, where those are available.
Release Date: 06-Sep-13
Duration: 60 minutes
Credited To: -
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