A multi-part introduction to the RightNow Knowledge Foundation API, which allows developers to access both Answers and knowledge about Answers (such as which Answers are most popular) via SOAP web services. This makes the full power of a RightNow knowledge base available to programmers for use in applications that run outside the standard RightNow Customer Portal.
Release Date: 30-Jul-13
Duration: 123 minutes
Credited To: -
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