Oracle BPM 11g Adaptive Case Management enables you to measure and manage unstructured processes the way you have been managing your more structured business processes. This video, the second in the series, describes the components of a case in Oracle BPM 11g, demystifying how Oracle BPM is able to support knowledge workers who participate in unstructured processes.
Release Date: 05-Sep-13
Duration: 13 minutes
Credited To: Marion Piller
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14-Sep-13
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