Today's successful businesses are investing in the tools and technologies that will help engage everyone inside and outside of the organization in exceptional experiences. In this webcast we will learn how engage customers, employees and partners to effectively and efficiently drive both business success and business value using a client onboarding use case. You will learn how a Business Process Management centric layer will create the right platform for customer experience management.
Presented by Shaukat Desai. Shaukat is a Principal Sales Consultant with over 12 year’s industry experience spanning a variety of sectors including banking, defense, utilities, telecoms and manufacturing. Shaukat’s background is in architecting and deploying complex integration projects with a strong focus in Service Oriented Architectures, Business Process Management and Customer Experience solutions based on the Oracle Middleware technology.
Release Date: 11-Feb-14
Duration: 30 minutes
Credited To: Shaukat Desai
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