The Oracle Social Workflow & Automation tool allows brands to manage and administer social streams, including flagging, routing, admin permissions, bundling and collaboration. This video shows you how to setup and administer multiple social channels and set up internal teams and automation for more efficient workflow and social management. Visit the Oracle SRM Knowledge base for full documentation.
Release Date: 10-Jul-13
Duration: 3.5 minutes
Credited To: Nick Ristuccia
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