This video shows how easy it is to respond to threaded and ranked comments on your owned Facebook property within the Oracle Social Engage tool. The way that you respond to messages depends on whether or not you "own" or are the administrator of the Facebook page. For instruction on how to read and take action on messages from non-owned social properties that are being pulled into the tool from customized Listen topics, watch the Reading and Taking Action on Listen Content Channels video. Visit the Oracle SRM Knowledge base for full documentation.
Release Date: 22-Jul-13
Duration: 4 minutes
Credited To: Cindy Church
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