While logging a Service Request (SR) is always an option, there is no substitute for searching and locating answers yourself. Did you know that more than 1/3 of SRs could be avoided by performing a simple search for answers that are already published on My Oracle Support (MOS)?
This content provides you with tips and tricks to help you successfully locate answers to your questions about JD Edwards. If you have read this far, you are serious about getting answers to your questions fast and are ready to be proactive in your efforts. The following videos are available on the MOS posting accessed from this content page:
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MOS Browse-Search MOS: Search tips Using PowerViews (5:32 min)
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MOS Browse-Search: Finding and using Information Centers (13:03 min)
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MOS Communities: Ask questions here and get answers fast (2:00 min)
Also available on the MOS posting is a hands-on lab that you can print out and work through at your own pace.
The resources available from this content page require Oracle authentication.
Release Date: 07-Jun-13
Duration: -
Credited To: -
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